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The Five C's of Full-Cycle Claim Reporting
First Notice of Loss (FNOL), relates to the initial contact of a claim or incident resulting in loss of an insured product. Collection of the important data elements during this initial contact or call is referred to as claim intake and is crucial to the success of an FNOL program. Reporting is another critical element of any successful FNOL program. Full-cycle claim reporting includes 5 key elements, sometimes referred to as the "Five C's of Full-Cycle Claim Reporting". Let's examine each of these elements in greater detail.



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